Return Policy

Return & Refund Policy

Last Updated: 8 MONTHS

At ElectronixGadgets, we want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under this policy, please contact us so we can assist you.

1. Return Period

We accept eligible returns within 7 days of the date your order is delivered.

To qualify for a return, the product must meet the return conditions outlined below.

2. Return Conditions

Returned products must generally be:

  • In their original condition
  • Unused and undamaged
  • Returned with the original packaging and accessories, where applicable
  • Accompanied by the order number or proof of purchase

For electronics, please include all original cables, chargers, manuals, accessories, and other items supplied with the product, where applicable.

3. Damaged or Defective Products

If your product arrives damaged or appears to be defective, please contact us at mmorsch1010@gmail.com within 7 days of delivery.

Please provide:

  • Your order number
  • A description of the problem
  • Photos or videos showing the damage or defect
  • Photos of the product packaging, when applicable

We will review the issue and provide instructions for the next steps.

4. Incorrect Items

If you receive an item that is different from what you ordered, please contact us at mmorsch1010@gmail.com within 7 days of delivery.

Please provide your order number and photos of the item received so we can investigate and assist you.

5. Non-Returnable Items

Certain products may not be eligible for return, including, 

Non-Returnable Products and Conditions

The following products or circumstances may not be eligible for return:

  • Products that have been used, damaged, modified, or altered after delivery
  • Products returned without their original packaging, accessories, cables, chargers, manuals, or other included components, where applicable
  • Products showing signs of misuse, accidental damage, liquid damage, physical abuse, or improper installation
  • Products with missing or removed serial numbers, identification labels, or security seals, where applicable
  • Products damaged because of improper use or failure to follow the manufacturer's instructions
  • Downloadable digital products or software once accessed or downloaded, where applicable
  • Gift cards and store credits, where applicable
  • Products specifically identified as non-returnable on the product page at the time of purchase
  • Products returned after the applicable return period has expired
  • Products that are returned incomplete or in a condition that prevents them from being resold, unless the return is due to a defect, damage during shipping, or an incorrect item received

Products that have been used, damaged after delivery, altered, or returned without required accessories may not qualify for a refund.

Any product-specific return restrictions will be stated on the applicable product page where appropriate.

6. Change-of-Mind Returns

If you change your mind about a purchase, you may request a return within 30 days of delivery, provided the product meets our return conditions.

Products must be returned in their original condition, with original packaging, accessories, cables, chargers, manuals, and other included items, where applicable.

The customer is responsible for return shipping costs for change-of-mind returns.

Refunds will be processed after the returned product has been received and inspected. Products that show signs of use, damage, misuse, or missing components may not qualify for a full refund.

If change-of-mind returns are accepted:
If you change your mind about a purchase, you may request a return within 30 days of delivery, provided the product meets our return conditions.

If change-of-mind returns are not accepted:
We do not accept returns solely because a customer has changed their mind. Returns may still be available for products that arrive damaged, defective, incorrect, or otherwise qualify under this policy.

7. Refunds

Once we receive and inspect an eligible returned product, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your payment provider or financial institution.

8. Return Shipping Costs

For products that arrive damaged, defective, or incorrectly shipped, ElectronixGadgets will cover the applicable return shipping costs.

For change-of-mind returns, the customer is responsible for the return shipping costs.

9. Exchanges

We offer exchanges for eligible products within 30 days of delivery, provided the product meets our return conditions.

If you would like to exchange an item, please contact our customer support team at mmorsch1010@gmail.com before sending the product back.

Exchange requests are subject to product availability. If the requested replacement is unavailable, we may offer a refund or another suitable option.

For products that are damaged, defective, or incorrectly shipped, ElectronixGadgets will work with you to arrange an appropriate replacement or resolution.

10. How to Request a Return

To request a return, contact:

Email: mmorsch1010@gmail.com

Please include:

  • Your full name
  • Order number
  • Product name
  • Reason for the return
  • Photos or videos, when applicable

Please do not send a product back before receiving return instructions from our customer support team.

11. Contact Us

If you have questions about this Return & Refund Policy, please contact us:

Email: mmorsch1010@gmail.com

Phone: +1 (508) 726-1749

Customer Service Hours: Available 24 Hrs