Refund policy

Return & Refund Policy

Last Updated: September 10, 2026

At ElectronixGadgets, we want you to be satisfied with your purchase. If you need to return a product, please review the guidelines below.

1. Return Period

Eligible products may be returned within 30 days of delivery, provided the product meets the return conditions below.

2. Return Conditions

To be eligible for a return, products should:

  • Be in their original condition
  • Include the original packaging and included accessories, such as cables, chargers, manuals, and other components
  • Not show damage caused by misuse, abuse, accidents, liquid exposure, or improper installation
  • Include original serial numbers, labels, and security seals where applicable
  • Be returned within the applicable return period

Products that are incomplete, significantly damaged, modified, or otherwise not in resalable condition may not qualify for a full refund, except where the product is defective, damaged during shipping, or incorrectly supplied.

3. Damaged or Defective Products

If your product arrives damaged or is defective, please contact us as soon as possible.

We may request photographs or videos showing the product and its packaging so that we can investigate the issue.

If the product is confirmed to have arrived damaged, defective, or incorrectly supplied, ElectronixGadgets will work with you to provide an appropriate resolution, which may include a replacement or refund, subject to product availability and applicable law.

4. Incorrect Items

If you receive an item that is different from what you ordered, please contact us before returning the product.

We will review the order and work with you to arrange an appropriate resolution.

5. Non-Returnable Products or Circumstances

The following products or circumstances may not be eligible for return:

  • Products damaged through misuse, abuse, accidents, or liquid exposure
  • Products that have been modified or altered after delivery
  • Products missing original packaging or included accessories, where those items are required for the return
  • Products with removed or altered serial numbers, labels, or security seals
  • Products damaged because manufacturer instructions were not followed
  • Digital products or downloadable software after access or download, where applicable
  • Gift cards or store credits, where applicable
  • Products specifically identified as non-returnable on the product listing
  • Returns requested after the applicable return period

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

6. Change-of-Mind Returns

If you change your mind about a purchase, you may request a return within 30 days of delivery, provided the product meets our return conditions.

For change-of-mind returns, the customer is responsible for the applicable return shipping costs.

Once the returned product is received and inspected, we will determine whether it qualifies for a refund.

7. Refunds

Once we receive and inspect an eligible returned product, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your payment provider or financial institution.

8. Return Shipping Costs

For products that arrive damaged, defective, or incorrectly supplied, ElectronixGadgets will cover the applicable return shipping costs where appropriate.

For change-of-mind returns, the customer is responsible for the applicable return shipping costs.

9. Exchanges

We offer exchanges for eligible products within 30 days of delivery, subject to product availability and our return conditions.

If you would like to request an exchange, please contact customer support before sending the product back.

If the requested replacement is unavailable, ElectronixGadgets may provide a refund or another appropriate resolution.

For damaged, defective, or incorrectly supplied products, we will work with you to arrange an appropriate replacement or resolution.

10. How to Request a Return

To request a return, contact:

Email: mmorsch1010@gmail.com

Please include:

  • Your full name
  • Order number
  • Product name
  • Reason for the return
  • Photos or videos, when applicable

Please do not send a product back before receiving return instructions from our customer support team.

11. Contact Us

If you have questions about this Return & Refund Policy, please contact us:

Email: mmorsch1010@gmail.com
Phone: +1 (508) 726-1749